The list of Customer Service related topics in our Knowledge Base is listed below. For a full listing of all KB topics click here.
Customer Service Topics
- Alginate vs 3D CAD/CAM Scanner Costs
- Checking on Proposal Progress
- Collecting Second Half, Follow-Up and or Final Payments
- Common Vendor List
- Core Return
- Create A Purchase Order
- Creating A Service Request
- Creating A UPS Return Label
- Digital Imaging Webinar Series from HDXWill
- Entering A Warranty Order
- File Maker Pro
- Genesis Codes
- Glossary of Dental Anatomy
- Glossary of Dental Product terms
- Glossary of Endodontic Terminologies
- Matching/Clearing Payments
- MaxRay Training Documents and State Approval sites
- National Service Providers (NSP) Network
- Owandy Training and Service Resources
- Printing Statements
- Process to Initiate Payment on a Purchase Order
- Proper Customer Service Etiquette
- Refund Sheet
- Return Procedure
- Return Sheets / Vendor Credit
- Return/Credit Memo Codes
- Trade Credits / Release Holds
- Used Equipment Purchasing Practices
- Void / Cancel An Order
- Voiding A Posted Transaction
- X-Ray Compliance Records