Category Archives: Production

Return Sheets / Vendor Credit

Posted on August 13, 2018 by Tony Brumley

RETURN SHEET/ VENDOR CREDITS The return sheet is used to track any returns that come in for credit or exchange Typically, Denise or Lorena will receive the returns and add them to the list. On occasion the returns will be … Continue reading →

Posted in Accounting/Finance, Customer Service, Production, Sales | Leave a comment

Proper Customer Service Etiquette

Posted on August 13, 2018 by Tony Brumley

PROPER CUSTOMER SERVICE ETIQUETTE In addition to the text below, we have two PDF documents on Telephone Etiquette available to be downloaded and printed. Phone Etiquette for Customer Service Providers Phone Etiquette Basics Customer service is one of the most … Continue reading →

Posted in Customer Service, Production, Sales, Shipping | Leave a comment